Date of Award

12-1-2024

Degree Name

Master of Arts

Department

Criminology and Criminal Justice

First Advisor

Narag, Raymund

Abstract

This study investigates the relationships between humble leadership, reflecting dialogue, psychological safety, and job satisfaction among correctional officers in Japanese correctional institutions. Correctional officers face high levels of stress due to their demanding roles in rehabilitating and managing inmates, yet the impact of organizational factors on their job satisfaction remains underexplored. As Japan undergoes significant changes in its penal system, understanding the factors that contribute to a supportive work environment is crucial. First, this study examines the relationship between psychological safety and job satisfaction among correctional officers. Second, it explores whether facilities that practice reflecting dialogue and humble leadership experience higher levels of psychological safety compared to other institutions. By investigating the influence of humble leadership—characterized by leaders who recognizes their own limitations and potential while striving to understand team members on a personal level—and reflecting dialogue—a method promoting open discussion—, this study aims to provide insights into how psychological safety can be enhanced, ultimately leading to improved job satisfaction among correctional staff.

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This thesis is Open Access and may be downloaded by anyone.