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This article was originally published in:

Lotts, Megan, and Stephanie Graves. "Using the iPad for reference services." College & Research Libraries News 72, no. 4 (April 2011): 217-220.

Abstract

The article looks at the use of iPad for reference services at Morris Library at Southern Illinois University-Carbondale. It says that these devices have allowed librarians to access information, such as a call number, without asking a student to find and log into a desktop. iPads have also provided mobility to the librarians assigned to virtual reference service. However, librarians have reported that they are uncomfortable using the iPad as a replacement for a traditional laptop, while some of them are concerned about the fragility of the touch screen.

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