The purpose of the study was to determine the current usage of student outcome measures in hospitality education and the attitude of administrators towards their usefulness. The results will be useful to those in higher education who are being pushed to provide assessment data from a variety of sources. A questionnaire was sent to 122 hospitality programme chairs and directors in the USA in 1992. Widespread usage was found among the 56 respondents who believed that output measures were the most useful. Nearly all of the responding chairs (92.6%) believed that assessment would increase in the future with pressure coming primarily from accrediting bodies and university administrators.
Elfrink, John A., Agbeh, Anthony and Krause, Fred. "A Survey of Student Assessment in Hospitality Education: Implications for the Future." Horpitality Research Journal 18/19, No. 3/1 (Jan 1995): 143-153.