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Abstract

Generational diversity has been noted as an obstacle for many U.S. organizations, yet there is a lack of understanding of how to leverage generational diversity in the workplace. This unawareness could be disastrous for companies wanting to increase economic wealth through human capital. The purpose of this paper is to identify the dilemma that exists when multiple generations coexist in the workplace and identify strategies that promote efficiency and improve employee communication and morale. The authors recommend developing new and innovative diversity training and incorporating an intergenerational mentoring program.

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